Refund Policy
Refund Policy for Bunny Plush+
Thank you for shopping at Bunny Plush+. We appreciate your business and want to ensure your satisfaction with our products. Please read this policy carefully to understand our refund process for the lung endurance device.
30-Day Satisfaction Guarantee:
We are confident that you will be satisfied with your purchase. However, if you are not completely happy with your Bunny Plush+, you may return it within 30 days from the date of purchase for a full refund.
Eligibility for Refund:
To be eligible for a refund, the following conditions must be met:
- The product must be in its original packaging.
- The product should be unused, undamaged, and in resalable condition.
- Returns must be initiated within 30 days of the purchase date.
How to Initiate a Refund:
To initiate a refund, please follow these steps:
- Contact our customer support team at info@oliguard.com with your order number and reason for the return.
- Our team will provide you with a return authorization and instructions on where to send the product.
Refund Process:
Once we receive your returned product, our team will inspect it to ensure it meets the eligibility criteria. Upon approval, we will process a full refund to your original payment method within 15 business days.
Return Shipping:
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of the product.
Exchanges:
Unfortunately, we do not offer exchanges at this time. If you wish to exchange your product, please initiate a return and place a new order or buy another one.
Damaged or Defective Products:
If your Bunny Plush+ arrives damaged or defective, please contact us immediately at info@oliguard.com
We will work with you to resolve the issue promptly.
Contact Information:
If you have any questions or concerns regarding our refund policy, please contact us at info@oliguard.com
Thank you for choosing Bunny Plush+. We appreciate your business!